precious cargo transportation bend oregon

My mother, who is not a horse person, was there for the pick up so Sammie and James handled it pretty much from the word ‘go’, and from what everyone told me they treated him with so much respect and kindness, I can not ever thank them enough. They were incredibly professional, patient, and really outstanding. My horse had previously had a very negative experience in a trailer, and has been a pill and a half to load ever since.

I couldn’t be there for pick up, and James and Sammie were outstanding. They made it as comfortable and easy as possible for him. My horse wasn’t shipped very far compared to some other horses (~500 miles), but this is the longest trip he has taken since I’ve owned him, and I am so happy I chose Equine Express for this haul. A+++ service and I will definitely be a returning customer, and I highly recommend them to anyone looking for peace of mind! The dispatcher kept in constant contact with me, so much so, that I didn’t feel the need to call in or pester 🙂 Pickup and drop off were perfect timing and the guys made sure to position the truck appropriately so the horses wouldn’t jump off in my icy driveway when dropped off at our new home.

My boys arrived in excellent body condition, hydrated and happy. If that isn’t friendly customer service, I don’t know what is. He didn’t have to call and tell me to avoid the northern routes in the winter, but he did, and he went completely above and beyond to make sure we had a safe route. So peace of mind was KEY to this selection.Ī week before the boys left their home, Greg from the main office knew I was road tripping to get to our new home, and he went above and beyond suggesting the safest possible route for my husband and I to drive across country. Neither one of my horses were used to being trailered, and I have an older Arabian gelding who gets extremely panicky when anything in his little world is altered. Luckily, EE not only gave me the “warm and fuzzies”, but they also came in with the lowest quote out of all the haulers I contacted. I did my research, and vowed that whatever company made me feel the most secure, would receive my business, no matter the cost.

I was moving across country from CA to OH and didn’t want my kids going with just anyone. sometimes), I got the best overall feeling of security from Equine Express. After spending weeks researching online, calling, making a Word document comparing and contrasting 18 of the best commercial and private haulers I could find (being OCD and a worried horse mom is beneficial.

Precious cargo transportation bend oregon