In addition to adding new areas, the expansion pack increased the level cap, debuted two character classes and two playable races, and introduced the ability to explore dungeons with non-playable 'Trust' companions. Emet-Selch accompanies and tests the player character, confident despite their meddling. Several comrades accidentally trapped there join them, as well as Emet-Selch, an immortal villain who seeks to harness the First's apocalypse to restore his deity, Zodiark. Shadowbringers takes place on the First, a parallel dimension on the brink of collapse, where the player character is summoned to rescue and restore the world. It released as a standalone product for current players for new players, the 'Complete Edition', originally launched with Heavensward, was updated to include all available expansions.

As before, Naoki Yoshida served as director and producer and Masayoshi Soken composed the soundtrack. It was released on July 2, 2019, two years after Stormblood.

Final Fantasy XIV: Shadowbringers is the third expansion pack to Final Fantasy XIV, a massively multiplayer online role-playing game (MMORPG) developed and published by Square Enix for macOS, PlayStation 4, and Windows.

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